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[🇧🇩] Telecommunication Industry in Bangladesh
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Interim govt must act swiftly on telecom reforms
Says Veon Group CEO Kaan Terzioğlu in an interview with The Daily Star

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Kaan Terzioğlu

The interim government should swiftly implement reforms in the telecommunications sector by eliminating unnecessary licensing, reducing taxes, and granting spectrum free of cost -- without waiting for an election, according to a top multinational telecom CEO.

"I really think that this interim period is very important to take decisions, and I hope it will not be wasted by waiting for another cycle of elections," said Kaan Terzioğlu, group CEO of Banglalink's parent company Veon, in a recent interview with The Daily Star.

"And I also believe that we need to strengthen the deployment of infrastructure, and the worst thing we can do now is to go for another cycle of spectrum auctions and again put an incredible burden on the industry."

"I think if you want to deploy further 4G or 5G, we have to make spectrum free and available to telecom operators," he added.

When asked what reforms he would suggest for the interim government in the telecom and internet sectors, he identified two key issues.

"The telecom industry today contributes 1 percent of Bangladesh's GDP but pays 5 percent in taxes. So, it is the highest-taxed industry in the entire world, and I think this burden, on top of high spectrum costs, makes the industry suffer. So, this is number one."

Secondly, he pointed out that the industry is fragmented into small segments, from transmission to fibre to interconnect, with multiple licences required to operate, which disrupts the value chain.

"I think a simplification of the licensing scheme and a reduction of taxes is a must for the country's future."

"If you look at the list of all the licences needed to operate in the country, you need a licence for deploying fibre, a licence to operate networks, a licence for interconnect, and a licence for towers," Terzioğlu said.

He said that no similar structures exist anywhere in the world. In his view, Bangladesh should align itself with global best practices, which the GSMA can provide by showcasing how the most efficiently managed countries operate.

According to him, Bangladesh is an extremely resilient country.

"Its strength comes from its people, its youth, and we need to enable them through better networks and better internet. And that's why I think a lot of responsibility falls to us but also to the interim government," said Terzioğlu.

"We are as committed as ever, perhaps even stronger than ever, for Bangladesh. I see the country's future as bright," the CEO said.

Asked about the imminent entry of Starlink in Bangladesh, he said space coverage is essential for a country like Bangladesh.

"This will be good for the country, and we are ready to take our role in that. As you may have noticed, we have signed a Direct-to-Cell contract with Starlink for Ukraine, and I believe it is also important for Bangladesh to have a Direct-to-Cell capability, apart from satellite internet," he added.

Direct-to-Cell satellite service allows satellites to connect directly to regular mobile phones, ensuring coverage in remote areas without extra hardware.

It enhances emergency communication, prevents network blackouts, and integrates with terrestrial networks for seamless global mobile connectivity.

"These are, of course, new technologies, and terrestrial networks are prone to certain issues during emergencies, including earthquakes and wartime. In these situations, it is very important to have an emergency capability utilising satellite network. That is why we started this relationship in Ukraine, and we are very happy with it," he added.

He also mentioned the adverse effects of internet shutdowns on the digital sector under the previous government.

"In the previous environment, we often had instructions to shut down the internet. When you shut down the internet, you are shutting down the future of the digital economy."

"Because how can you develop an ecosystem if the players are not sure that tomorrow they will be able to transact online? I think now, again, it's a period of opportunity because we can sustainably build businesses that rely on online capabilities. I think this is a new era, and we have to take a fresh look at this, from the capabilities of e-commerce, to mobile payments, to financing available to millions of people. Now, there is an opportunity to really focus on these areas."

He also addressed the dominance of a single company and emphasised avoiding duplication in the telecommunications network infrastructure in Bangladesh.

"It is actually not only the issue of there being one big player, but also that our hands are tied in terms of competing on the service level. I think Grameenphone, over the last three decades, has done a great service in the country. But of course, when you see a marketplace where one player has a 55 percent market share, but 98 percent of the market's profits, you understand that something is broken."

"I would rather solve this problem by creating a liberal environment where we can freely compete in everything that we do best, rather than trying to stop a good service company that has done a good job. Open up opportunities so that we can compete better, rather than stopping something," said Terzioğlu.

He mentioned that in China, with a population of 1.4 billion, there are three operators and a single infrastructure provider serving the entire country. Similarly, in India, which also has a population of 1.4 billion, there are only two operators and one infrastructure provider.

"It is not rocket science. I think Bangladesh needs to consolidate, have a redundant but unified national infrastructure company, and not necessarily three or four operators. I think two operators will be enough in this market. But again, it requires a liberal understanding so that we can discuss with our counterparties how to create this environment," he said.

He added that having more than one operator for a population more than 100 million is an inefficient use of resources for a country like Bangladesh.

"We buy the same equipment twice, three times, four times. Why do we need to do this? Bangladesh is not a country that can afford to throw money out of the window. We can buy the same equipment and easily service more people. And this is also something that we should look at," said the CEO.​
 

Govt proposes conditional concessions over 700MHz spectrum auction
Move designed to alleviate investor concerns

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The government has formally responded to concerns raised by major foreign telecom investors regarding the upcoming 700MHz spectrum auction, proposing conditional pricing concessions to ease industry apprehensions.

Faiz Ahmad Taiyeb, special assistant to the chief adviser with executive authority over the Ministry of Posts, Telecommunications and ICT, suggested a potential 5-10 percent reduction in spectrum prices.

However, this discount would be contingent upon mobile network operators committing to infrastructure upgrades, lowering consumer prices and enhancing service quality.

The move comes after foreign investors expressed reservations about the auction, citing high costs and uncertain returns.

In a letter dated March 25, Taiyeb acknowledged investor apprehensions about spectrum costs, limited bandwidth availability and device compatibility, but underscored the state's focus on aligning pricing with global standards and addressing systemic sectoral inefficiencies.

Earlier on March 17, major international telecom investors expressed concerns about the proposed parameters for the upcoming auction, citing technical, commercial and economic challenges.

In a joint letter addressed to Taiyeb, the parent companies of Bangladesh's leading mobile network operators urged the government to reconsider the auction's timing and pricing structure.

Signed by senior executives of Axiata, Telenor, and Veon, the letter highlighted three key issues with the current plan: the limited amount of spectrum being released, the disproportionately high pricing and limited device compatibility with the 700MHz band.

Citing a 40 percent devaluation of the Bangladeshi Taka against the US dollar since 2022, Taiyeb defended its dollar-denominated spectrum valuation as a safeguard against currency risks for foreign-dominated telecom operators, which repatriate profits in USD.

Responding to concerns over partial release of spectrum in the 700 MHz band -- 2x25MHz out of a total 2x45MHz -- Taiyeb said efforts were underway to resolve technical and commercial barriers for releasing the remainder, emphasising the band's role in expanding 4G/5G coverage and IoT services.

While noting 50 percent of existing 4G devices already support 700MHz, the government revealed plans to mandate local manufacturers and importers to halt non-compliant device sales -- a policy expected to boost penetration "significantly" within months.

The letter sharply criticised mobile network operators for underutilising higher-frequency spectrum bands (7–18 percent usage) intended for urban capacity, blaming inadequate deployment of critical infrastructure like Baseband Units (BBU) and Radio Resource Units (RRU) for fragmented networks, slow speeds and frequent call drops.

It accused operators of maintaining "artificially" high internet prices and restrictive data validity periods, perpetuating a "vicious cycle" that limits digital adoption despite low utilisation rates.

"Mobile network operators have not shown proper willingness to adjust consumer pricing accordingly. Moreover, the very short data validity period of national internet packages is being criticised in society," Taiyeb said.

"This seems to be a coordinated vicious cycle that mobile network operators have artificially engineered, holding back the growth of internet services," he added.

The telecom regulator aims to auction spectrum in the 700 MHz band this year to support the expansion of 4G and rollout 5G networks in the country.

It set the price at Tk 263 crore per MHz, but mobile operators are unhappy with that decision so further negotiations are anticipated in this regard.

The latest spectrum auction took place in March 2022, when the Bangladesh Telecommunication Regulatory Commission fetched around $1.23 billion as operators acquired a total of 190MHz spectrum.​
 

Internet user base shows signs of recovery in Feb
FE REPORT
Published :
Mar 30, 2025 00:29
Updated :
Mar 30, 2025 00:29

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After months of decline, Bangladesh's internet user base showed signs of stabilisation in February 2025, according to data from the Bangladesh Telecommunication Regulatory Commission (BTRC).

The number of mobile internet users saw a slight increase from 116.02 million in January to 116.03 million in February, while broadband users remained unchanged at 14.04 million.

In June 2024, the country had approximately 129.17 million mobile internet users. However, by January 2025, this figure had fallen to 116.02 million, reflecting a loss of over 13 million users.

Similarly, the total number of internet subscribers, including both mobile and broadband users, declined from 142.17 million in June 2024 to 130.06 million in January 2025.

Industry experts attributed this decline to factors such as rising living costs, increased taxation, and political instability.

A telecom expert noted that growing expenses have deterred consumers from acquiring new connections, making it difficult to keep marginalised populations connected.

Additionally, higher usage costs have discouraged many from maintaining alternative connections, he said.

Despite these challenges, the slight uptick in mobile internet users in February 2025 offers a glimmer of hope for the sector, suggesting a possible easing of the factors that contributed to the decline registered earlier.

However, the broadband segment has remained flat, indicating that further efforts may be needed to stimulate growth in this area.

Meanwhile, the overall number of mobile subscribers continued to decline during the same period.​
 

Draft telecom policy keeps door open for monopoly

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The Bangladesh Telecommunication Regulatory Commission's (BTRC) draft policy to reform its complex licensing regime arrives with bold promises — streamlining processes, encouraging competition, and attracting foreign investment.

Yet, beneath the surface, certain clauses lack clarity and may safeguard existing market inequalities, empower dominant players, sideline local entrepreneurs, and, in some cases, discourage foreign ownership, said experts.

At the core of the proposed reforms is the consolidation of the licensing structure in the telecommunications sector — where there are over 20 types of licences — into three broad categories: National Infrastructure & Connectivity Service Provider (NICSP), International Connectivity Service Provider (ICSP), and Access Network Service Provider (ANSP).

However, despite its aim to "promote local entrepreneurship by fostering fair competition," the draft guidelines place no limitations on foreign partners acquiring ownership stakes in any other BTRC licensees, which may end up opening the door to cross-ownership and foreign control across all segments — without offering similar leverage to local entities.

Experts warn that this imbalance could lead to anti-competitive consolidation, policy loopholes, and further erosion of domestic participation in a sector vital to national digital sovereignty.

For instance, Axiata Group, which owns Robi Axiata; Telenor, which holds a majority stake in Grameenphone; and Veon, owner of Banglalink, will be eligible to simultaneously hold a stake in licensees from all three categories.

BTRC Chairman Md Emdad ul Bari said the policy had been designed this way to attract traceable foreign investment.

As an example, he cited Axiata Group's investment in edotco Bangladesh despite its existing stake in Robi Axiata.

However, experts have warned that this move could lead to discrimination, discourage local entrepreneurship, and potentially result in monopolistic practices.

Notably, this provision contradicts a clause in the draft itself, which prohibits ANSPs from holding ICSP licences.

Abu Nazam M Tanveer Hossain, a telecom policy expert, said, "In the absence of strict cross-ownership restrictions, dominant players may exploit their market power in one segment to suppress competition in others. A clear separation between service layers is essential to prevent anti-competitive practices. Allowing foreign ownership across multiple layers of licensing undermines this principle."

He also argued that the policy's allowance of up to 49 percent foreign ownership in the ICSP category, 70 percent in NICSP, and 100 percent in ANSP could ultimately stifle foreign investment.

Such inconsistency risks enabling regulatory arbitrage and discouraging financially and technically capable international firms from entering the market.

"To create a level playing field and attract long-term, sustainable foreign investment, the policy should consider removing ownership caps entirely and ensure that equity stakes genuinely reflect foreign capital — not local loans disguised as equity infusions," Hossain said.

Interestingly, the 70 percent foreign investment cap under the NICSP category aligns with the current foreign ownership structure of Summit Communications, the country's largest national transmission service provider, which holds most of the key licences in the telecommunications sector.

Last year, Summit Communications sold 70 percent of its shares to UAE-based Global Energies and Mauritius-based Sequoia Infra Tech for Tk 170.5 crore.

Axiata Group's stake in edotco also matches the ownership ratio proposed for this category of licence.

BTRC officials, however, claimed this was a mere coincidence.

One commendable proposal in the draft policy is the phasing out of outdated intermediaries such as operators of Internet Gateways (IIG), Interconnection Exchanges (ICX), National Internet Exchanges (NIX), and International Gateways (IGW).

The proposed ANSP licence will consolidate mobile and fixed-line services into two sub-categories: Cellular Mobile Service for operators using technologies like GSM, 5G, and future evolutions; and Fixed Telecom Service for wired or wireless broadband providers.

These licensees will manage last-mile connectivity, offer bundled voice, data, and digital services, and share passive infrastructure such as towers and fibre, though spectrum sharing will require BTRC approval.

Existing mobile operators, ISPs, and Public Switched Telephone Network providers will migrate to these categories, with fixed-line operators barred from holding mobile licences to prevent market dominance.

However, the policy's suggestion to phase out these intermediaries only upon licence expiry could create delays and regulatory loopholes, allowing dominant players to retain multiple licences across categories.

For instance, Summit Communications and Fiber@Home both hold NTTN licences, valid until 2039, alongside International Terrestrial Cable (ITC) licences. This overlap creates confusion as to whether they will continue operating across both categories.

Another contentious issue arises from a provision allowing mobile operators to combine radio and wired access technologies to offer enterprise solutions.

This may mean that mobile operators will be allowed to deploy fibre from their towers directly to routers placed within business premises — capturing a significant share of the most lucrative segment of the broadband market, traditionally served by fixed-line providers.

Md Emdadul Hoque, president of the Internet Service Providers Association of Bangladesh, warned that if the new policy permits mobile network operators (MNOs) to offer last-mile connectivity using radio or cable under the guise of "enterprise solutions," it could directly conflict with the existing fixed broadband licensing framework.

"Therefore, we propose the following clarification," he added. "If BTRC authorises MNOs to deploy last-mile infrastructure, this should be explicitly stated in a separate clause, making it clear that such deployment is limited strictly to MNOs' internal infrastructure needs, such as base transceiver station interconnections."

However, Shahed Alam, chief corporate and regulatory officer at Robi Axiata, dismissed those objections as "baseless and misconceived."

He argued that MNOs already provide connectivity solutions under the scope of their existing licences. The draft policy, he noted, merely clarifies an existing practice.

BTRC Chairman Bari reaffirmed the regulator's foundational principle: wired services will be provided by broadband operators, while wireless services will fall under mobile operators.

He said the local entrepreneurship-driven broadband service sector would be kept highly protected, with no foreign investment allowed.

"There will be a clarification on this matter in the final policy," he said.

However, he acknowledged that as technology evolves, the boundaries between wired and wireless segments will inevitably blur.

He added that BTRC is currently reviewing the feedback received on the draft policy and will incorporate necessary revisions before submitting it to the ministry for final approval.​
 

Mobile operators welcome govt's proposed reforms to telecom sector

UNB
Published :
Jun 03, 2025 21:35
Updated :
Jun 03, 2025 21:35

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The Association of Mobile Telecom Operators of Bangladesh (AMTOB) has voiced support for the government's proposed Telecommunications Network and Licensing Reform Policy 2025, terming it a "bold and necessary step" towards overhauling the country's outdated telecom regulatory framework.

In a statement issued on Tuesday, the industry body acknowledged recent media discussions surrounding the draft policy and called for a clearer, fact-based understanding of the reforms.

"While we appreciate the concerns raised by stakeholders, we believe it is critical to present a clearer, fact-based perspective regarding the proposed reform," said AMTOB.

Refuting claims that the draft favours foreign companies or mobile operators, AMTOB said that the proposed policy does not offer any undue advantage to either group.

In fact, it continues to curtail the operational scope of mobile operators, who are at the frontline of delivering telecom and digital services to consumers across the country, it said.

Citing legacy issues stemming from the 2007 International Long Distance Telecommunication Services (ILDTS) Policy, AMTOB criticised the sector's fragmentation, which introduced multiple intermediary entities such as IGWs, IIGs, ICXs, and NTTNs. These entities, according to AMTOB, add minimal value to service delivery while inflating costs and creating inefficiencies.

Despite these limitations, the association welcomed the government's intent, describing the new policy structure, which proposes dividing the licensing regime into International Connectivity Services, National Infrastructure Connectivity Services, and Access Network Services, as a marked improvement over the current model.

The association argued that, in most countries, mobile operators are granted the autonomy to manage end-to-end infrastructure, resulting in more affordable and higher-quality services for consumers. In contrast, Bangladesh's heavily segmented licensing regime continues to stifle sectoral growth and compromise user experience.

"Reform in the telecom sector is not just an industry imperative - it is a national interest," AMTOB stressed, adding that a modern, competitive telecom ecosystem is vital to achieving a digitally advanced economy and supporting national socio-economic goals.

"While the current reform proposal is not the final solution, it sets the right tone," the statement said.​
 

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