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[๐Ÿ‡ง๐Ÿ‡ฉ] ICT Industry in Bangladesh
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Internet services will be disrupted for 3 hours on December 2

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Image: Thomas Jensen / Unsplash.

Internet service will temporarily be disrupted for 3 hours on the night of December 2 due to maintenance of SEA-ME-WE4, the country's first submarine cable system in Cox's Bazar.

According to a recent press release by Bangladesh Submarine Cables PLC (BSCPLC), from next Monday (December 2) 3.00 am to 5.59 am, a total of 2 hours and 59 minutes maintenance will be conducted near the Chennai Landing Station at Chennai end and the Tuas Landing Station at Singapore end for the country's first submarine cable system, SEA-ME-WE4, installed at Cox's Bazar.

Maintenance activities have been undertaken by the consortium to address cable faults near the landing station. During this time, internet services will be temporarily disrupted through circuits connected through Cox's Bazar to Chennai route and the circuits of the SEA-ME-WE 4 connected to the Singapore route, said the press release.​
 

BTRC lifts bar on local cache for faster internet

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The Bangladesh Telecommunication Regulatory Commission (BTRC) yesterday repealed a directive it had passed in 2021 restricting small and medium-sized internet service providers (ISPs) from installing cache servers for their network.

This policy reversal is expected to enhance internet speeds and reduce operational costs for ISPs across the country.

Cache servers, which locally store frequently accessed content, play a crucial role in ensuring faster internet connectivity.

Their absence forced ISPs to route data from distant servers, resulting in slower speeds and increased operational expenses.

Industry experts and insiders have long argued that this limitation hampered the growth of the digital ecosystem, increasing the digital divide in Bangladesh.

With the ban now lifted, small and medium-sized ISPs, in addition to International Internet Gateways (IIGs), National Internet Exchanges (NIXs), and mobile operators, will also be able to install cache servers under specific conditions set by the BTRC.

Operators must inform the commission about the servers' specifications, installation sites, and agreements with suppliers.

Additionally, prior approval in the form of a no-objection certificate (NOC) is required before importing cache servers.

Operators must also submit monthly reports to the BTRC, detailing the servers' operational status and providing updates in case of server relocation or upgrades.

Furthermore, a monitoring link must be supplied to the commission to ensure regulatory oversight.

The move aligns Bangladesh's internet infrastructure with global best practices, where last-mile service providers use cache servers to deliver faster and more reliable internet services.

Experts said this decision would lead to significant improvements in service quality, allowing users to experience quicker access to online content.

For ISPs, the operational cost savings are expected to be substantial as the reliance on expensive, long distance data routing will be minimised.

Rakibul Hassan, chief technology officer of Link3 Technologies, hailed the development as a good initiative of the BTRC.

"It will significantly reduce our international bandwidth costs," he said.

However, for importing such equipment, the BTRC, customs, and other government agencies could collaborate to establish a single-window system, enabling streamlined processing, he added.​
 

Internet penetration rate declines
Staff Correspondent 13 December, 2024, 21:55

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The countryโ€™s internet penetration rate has seen a gradual decline in the latter half of 2024, falling from 80.60 per cent in August to 79.48 per cent in September and further down to 78.61 per cent in October, according to data from the Bangladesh Telecommunication Regulatory Commission.

This metric, which reflects the proportion of the population with internet access, suggested a slowdown in the expansion of internet connectivity.

The decline indicates that while new users are being added, the rate of growth is not keeping pace with population increases or the demand for comprehensive internet coverage.

Mobile broadband subscriptions also witnessed a decrease during this period, dropping from 103.67 million in August to 102.39 million in September and then to 101.80 million in October.

This contraction suggests that some users may be transitioning away from mobile broadband.

According to experts, the shift is due to affordability issues and service quality.

Despite this dip in total subscriptions, 4G remains the dominant technology, with 10.81 crore subscribers in October, slightly down from 10.84 crore in September and 10.93 million in August.

This high adoption rate underscores the growing reliance on faster, more reliable internet services. In contrast, 3G subscribers continue to decline significantly, dropping from 49 lakh in August to 42.3 lakh by October-end, reflecting a gradual phasing out of older technologies in favour of 4G.

Fixed broadband services, which cater primarily to households and businesses, maintained a steady penetration rate of about 7.8 per cent throughout the period.

Even though the fixed broadband segment remains smaller than mobile broadband, it plays an essential role in ensuring stable and reliable connectivity for specific sectors.

Teledensity, a measure of total voice and internet subscriptions relative to the population, also recorded a slight decline, from 110.56 per cent in August to 109.02 per cent in October.

This aligns with the overall trend of declining internet penetration and mobile broadband subscriptions.​
 

ICT trailblazers honoured

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From left, Rumana Ahmed, director of Logic Software Limited; Kowser Ahmed, managing director and CEO of The KOW Company; Rafel Kabir, managing director of Instasure Limited; Mahfuz Anam, editor and publisher of The Daily Star; Afeef Zaman, founder and CEO of ShopUp; Selim RF Hussain, managing director and CEO of BRAC Bank; Sadia Haque, co-founder and CEO of ShareTrip; Ahmed Kamal Khan Chowdhury, group adviser of SSL Wireless; Shahir Chowdhury, founder and CEO of Shikho; and Nazim Farhan Choudhury, chairman of The KOW Company, pose for a photo at the 9th BRAC Bank-The Daily Star ICT Awards ceremony at Le Meridien Dhaka today. Photo: Star

Five companies and two individuals were honoured this evening at the 9th BRAC Bank-The Daily Star ICT Awards in recognition of their exceptional contributions to the advancement of Bangladesh's information and communication technology sector.

Selim RF Hussain, managing director and chief executive officer of Brac Bank, along with Mahfuz Anam, editor and publisher of The Daily Star, handed over the awards to the winners at a ceremony held at Le Meridien Dhaka, the hospitality partner for the event.

The event, which was organised in association with Brac Bank and Bangladesh Association of Software and Information Services, began with a minute's silence paying tribute to the martyrs and injured of the mass uprising that led to the fall of the Awami League regime.

Afeef Zaman, founder and CEO of ShopUp, was recognised as the ICT Business Person of the year, while Sadia Haque, co-founder and CEO of ShareTrip, was awarded as the ICT Woman of the year.

Logic Software won the ICT Solution Provider of the year award in the local market focus category and The Kow Company in the international market focus category.

Software Shop (SSL Wireless) was awarded the Digital Commerce of the year, while Shikho and Instasure were the ICT start-ups of the year.

Although ICT has been regarded as the future, it has not been given due importance in Bangladesh, Anam said.

"We haven't given the ICT sector enough support, enough importance, enough legal supportive environment, enough financial incentives for it to flourish."

Only through ICT can Bangladesh catch up with the developed world.

"The application of ICT can advance our health to a much higher standard, provide access to global experts in Bangladesh and connect experts in Dhaka with patients in rural areas. Similarly, in the education sector. Whatever we try, whatever money we spend, we cannot keep our education aligned with the evolution of education in the world except through technology."

Besides, the digitisation of the government system could decrease corruption overnight, Anam added.

There are many who feel that the banking sector should be investing much more in ICT and perhaps there is something to be said about that, said BRAC Bank MD Selim RF Hussain.

"The future does belong to ICT usage and we are confident that banks in Bangladesh will continue to invest in and expand their digital banking capabilities in areas such as artificial intelligence and machine learning to improve customer service, become cost-efficient and fraud detection and prevention."

Going forward, banks will increasingly partner with fintech companies to gain access to new technologies and services to stay competitive in the rapidly changing digital landscape.

"Obviously, this is also an exciting time for banks and financial institutions -- many of them have already significantly upgraded themselves with their digital-first strategies to serve the customers."

The adoption of digital banking channels, implementation of digital onboarding processes (eKYC), use of advanced analytics, development of digital products and services and automation of back-office processes are taking place with great momentum, Hussain added.

Founded in 2010, Logic Software is a leader in providing customised ERP solutions for industries like textiles, garments and leather.

By addressing inventory, production and financial challenges, the company helps businesses streamline operations. The company has processed more than $15 billion in transactions, boosting Bangladesh's economy.

The KOW Company excels in content post-production and 3D innovation.

With over 500 professionals and AI-driven technology, the company processes 32,000 to 35,000 assets daily.

Partnering with global brands like Adidas, it delivers exceptional visual content across industries, setting new standards in media production and creative solutions.

Under Sadia Haque's leadership, ShareTrip has revolutionised travel services in Bangladesh, generating more than $100 million in gross merchandise value.

Her vision has made ShareTrip a leader in the travel industry and digital commerce.

Under Afeef Zaman's leadership, ShopUp raised $174 million in South Asia's largest Series B funding round, driving ShopUp's success.

By focusing on digital credit, logistics and business management, he has transformed the country's e-commerce landscape.

Founded in 2019, Shikho is transforming Bangladesh's edtech landscape by offering localised, interactive educational content in Bengali.

With its mobile app, Shikho provides engaging learning tools for students, addressing education gaps and enabling better retention. The company has secured $6.5 million in funding, expanding its reach and impact.

Founded in 2022, Instasure has pioneered Bangladesh's first embedded insurance platform.

With strategic partnerships and an innovative approach, it offers insurance products at the point of purchase.

By making insurance accessible, particularly for underserved communities, Instasure is reshaping the industry and addressing low penetration rates.

SSL Wireless, founded in 1999, has become a leader in Bangladesh's ICT sector, specialising in digital commerce solutions.

The company's flagship product, Hercules One, integrates over 250,000 merchants, improving business efficiency.

SSL Wireless is also driving Bangladesh's digital transformation and advancing a cashless economy through its innovative offerings.

Ahmed Kamal Khan Chowdhury, group adviser of SSL Wireless; Shahir Chowdhury, founder and CEO of Shikho; Rafel Kabir, managing director of Instasure; Kowser Ahmed, MD and CEO of The KOW Company; Rumana Ahmed, director at Logic Software; Afeef Zaman and Sadia Haque received the award.​
 

Mobile phone talktime, internet to be costlier
The NBR will increase supplementary duty on mobile phone usage by 3 percentage points

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Mobile phone talktime and internet will become costlier as the National Board of Revenue (NBR) is planning to increase supplementary duty (SD) on cellphone use to 23 percent from the existing 20 percent.

After the hike, mobile phone users will face over 42.45 percent in SD, value-added tax and surcharge, up from 39 percent at present.

"We have taken the initiative to increase supplementary duty on mobile phone usage in order to increase revenue collection," said an official of the NBR seeking anonymity.

The initiative is part of the NBR's bid to raise VAT and SDs on 43 goods and services, including restaurants, air travels, sweets, hotels and clothing. A 15 percent VAT is expected to be slapped on the items, which are currently paying between 5 to 7.5 percent.

The tax administrator is expected to issue a notification regarding the hikes in VAT and SD this week, according to the official.​
 

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