[🇧🇩] ICT Industry in Bangladesh

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[🇧🇩] ICT Industry in Bangladesh
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Internet price to drop by 20% at ISP and IIG levels from July
Published :
May 15, 2025 19:49
Updated :
May 15, 2025 19:51

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Internet prices at the ISP (Internet Service Provider) and IIG (International Internet Gateway) levels will be reduced by 20% from July this year, said Chief Adviser's Special Assistant for Post, Telecommunications and Information Technology, Faiz Ahmed Taiyeb.

Faiz Taiyeb came up with the announcement at a press conference held at the BTRC building in Agargaon on Thursday, marking the celebration of World Telecommunication and Information Society Day, according to UNB.

The internet prices at the ISP and IIG levels will be reduced by 20% from July 1, he said. The prices at the consumer level will also be reduced subsequently, he added.

Taiyeb also urged the mobile operators to align with this initiative. "Our goal is to provide quality internet services at affordable prices to citizens."

Shish Haider Chowdhury, secretary to the Information and Communication Technology (ICT), Md Zahurul Islam, Acting Secretary of the Posts and Telecommunications Division and Major General (retd) Md Emdad-Ul-Bari, Chairman of Bangladesh Telecommunication and Regulatory Commission (BTRC) were also present at the press conference.​
 

Govt sincere to develop telecommunication, IT sectors: Prof Yunus
BSS Dhaka
Published: 16 May 2025, 19: 17

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Interim government’s chief adviser Dr Muhammad Yunus File photo

Chief Adviser Professor Muhammad Yunus has said the interim government is sincere in developing country's telecommunication and information technology (IT) sectors and it has ensured transparency and accountability in all the activities of these sectors.

The chief adviser made the comments in his message given on the eve of World Telecommunication and Information Society Day, which is to be celebrated in the country tomorrow with the theme 'Gender Equality in Digital Transformation', an official release said.

"I am delighted to learn that World Telecommunication and Information Society Day is going to be celebrated on May 17 in Bangladesh like elsewhere in the world," he added.

The chief adviser said "Equal participation of men and women in all the sectors of digital transformation and utilization of telecommunication service and IT, is a prerequisite for building a discrimination-free and modern society."

The Chief Adviser added that the interim government is committed to ensure equal opportunities and rights for men and women in all the segments of digital transformation by upholding the spirit of July mass uprising, adding, "that is why I think the theme 'Gender Equality in Digital Transformation' was significant".

Different information technology services are being launched through union information and service centers across the country, he said adding Prof Yunus said Initiatives have already been taken for 'She-STEM' training for female students and special freelancing training for women entrepreneurs.

Bangladesh is going to get connected to satellite-based high-speed internet network, which is an important milestone in terms of ensuring continuous internet service across the country including the remote and inaccessible areas," he added.

He urged all to work united to ensure world-class telecommunication and IT service for the people.​
 

Internet: Can local ISPs survive the coming storm?
The digital lifeline at risk


MOHAMMED AMINUL HAKIM
Published :
May 19, 2025 10:10
Updated :
May 19, 2025 10:10

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The internet revolution in Bangladesh did not begin with global tech giants or mobile operators. It began with local Internet Service Providers (ISPs) who, through personal grit and grassroots innovation, laid fibre optic cables across alleys, towns, and remote areas. In the early 2000s, young entrepreneurs in cities like Dhaka, Narayanganj, Khulna, and Chattogram risked their savings to build networks that connected people to knowledge, jobs, and the wider world. These homegrown pioneers helped open the doors to freelancing, digital learning, and social media long before smartphones became ubiquitous. During the COVID-19 crisis, it was these ISPs who kept education and businesses running.

A New Era of Threats

Today, this sector faces an existential threat. A draft BTRC policy proposes allowing mobile network operators to offer wired broadband using both radio and fibre technologies-first to enterprises, and potentially to households next. On top of that, satellite providers like Starlink are knocking at the door, bringing global competition to local turf.

Yet the problems aren't just external. Frequent disconnections, poor customer service, unstructured cabling, and vague pricing have eroded public trust. But industry insiders argue the roots of this crisis lie deeper: excessive taxation, revenue-sharing burdens, layered VAT, the Social Obligation Fund (SOF), and the ban on infrastructure sharing have all stifled growth. Years of appeals to address these barriers have largely been ignored.

What Still Sets ISPs Apart

Despite mounting challenges, local ISPs still hold critical advantages. They are deeply embedded in their communities, quick to respond to service calls, and often more affordable than mobile alternatives. Unlimited broadband at 10 to 15 Mbps is still available for just 500 taka-a competitive offering by any measure. Their local networks are often more reliable, particularly during peak usage hours, and many enjoy strong trust built over years of personalised service. A Sector in Need of Transformation

But trust alone will not ensure survival. ISPs must urgently transform their business model. Continuing to offer low-cost, low-quality services is no longer viable. Investment is needed in core infrastructure, redundancy systems, and network monitoring. Customer service must be professionalised with proper helpdesks, live chat, and smart ticketing systems.

At the same time, ISPs must embrace in-house technology development-building their own CRM platforms, billing systems, and real-time alert tools. Associations must also step up advocacy to create a level playing field. Without clear policy support, ISPs will remain disadvantaged against global and mobile competitors.

There is also room to strengthen ties with communities. Through digital literacy campaigns, school partnerships, and internet awareness events, ISPs can reinforce trust and deepen their grassroots presence. Rural and semi-urban markets remain underexplored, with rising demand and less competition. Diversification is key-services like IP telephony, IPTV, cloud storage, and local CDN solutions can open new revenue streams and future-proof the business model.

What the Government Must Do

On April 19, 2025, the ISP Association pledged to offer 10 Mbps internet for 500 taka. This prompted IIG and NTTN providers to promise discounted bandwidth and infrastructure. Yet these promises remain unfulfilled. This highlights the urgent need for government intervention and regulatory enforcement.

The state must allow infrastructure sharing among ISPs, recognise internet service as an IT-enabled service, halt revenue sharing on internet access, and suspend the SOF collection. These measures are essential for fair competition and sectoral innovation.

A Crossroads for Connectivity

Bangladesh's ISP sector is at a turning point. This industry brought the internet into homes, empowered youth, supported remote learning, and kept services running in a pandemic. Yet now, these same providers face the risk of extinction.

The question is no longer about capability-the ISP sector has the experience, reach, and trust. The question is whether the government will choose to stand by these digital pioneers or let them be swept aside as mobile and foreign giants take over. For the sake of our digital future, the choice should be clear.

The writer is Chairperson of the Bangladesh Internet Governance Forum​
 

Starlink satellite internet gets going in BD
Unlimited data to flow on information superhighway for tapping in knowledge economy

FE REPORT
Published :
May 21, 2025 00:54
Updated :
May 21, 2025 00:54

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Unlimited data will be flowing on the information superhighway for tapping in knowledge economy as Bangladesh steps into the era of satellite internet with the commercial launch of US business-baron Elon Mask's much-vaunted Starlink.

Terming historic Tuesday's event of the start of commercial operations of Starlink, Faiz Ahmad Taiyeb, special assistant to the Chief Adviser for the Ministry of Posts, Telecommunications and Information Technology, told Tuesday's launching ceremony that subscribers would get unlimited data from now on through satellite-based internet.

Addressing a press conference, organised by the Press Wing of the Chief Adviser in the city, he said four other international companies have also applied for providing satellite internet services in Bangladesh.

He named Amazon Kuiper, Telesat, Satteloit, and OneWeb (UK) who have also shown interest in entering the Bangladeshi market.

"If they choose to do business here, we are prepared to offer them equal policy support," he affirms.

The government has taken measures to ensure national interest as well as the interests of the local ISPs before allowing Starlink to start its operation, he added.

Highlighting the advantages of Starlink services, he said there will be no discrimination in data speed in its service.

A subscriber at the Chief Adviser office and a subscriber in Khagrachhari hill district can get same speed from the Starlink, he said, explaining that usually the broad-band and mobile-internet providers cannot provide same data speed to all because of variation in coverage of optic fibre and mobile towers.

He was flanked by Chief Adviser's Press Secretary Shafiqul Alam and Deputy Press Secretary Abul Kalam Azad Majumder at the briefing.

Mr Taiyeb said the operation of Starlink internet in Bangladesh will not hamper the country's data sovereignty as it will operate using local gateways to keep all data traffic within Bangladesh's jurisdiction.

He mentions that Starlink will pay the government $1.0 per device as revenue.

According to Mr Taiyeb, primarily Starlink had proposed a monthly subscription of Tk 7,000, but the government negotiated more affordable pricing.

Now, the company is offering two packages: Starlink Residential at Tk 6,000 per month and Residential Lite at Tk 4,200 per month. Both plans will require a one-time installation fee of Tk 47,000.

Subscribers will benefit from unlimited data and internet speeds of up to 300Mbps, with coverage extending across 20-30 meters and capable of penetrating 2-3 rooms in multi-story buildings.

He mentions that the country issued its first Non-Geostationary Orbit (NGSO) licence within 90 days, which is a record in telecommunications licensing.

He also said Starlink's usage is fully compliant with legal frameworks as it can be used in residential setups via WiFi and is also suitable for ISP operations due to its integrated router system.

He said the government is working to create a financial package to make Starlink available to those who will provide citizen services. "We are planning to facilitate financing through microcredit authorities, financial organisations and banks."

Mr Taiyeb also notes that Starlink's entry would not disrupt ongoing broadband-infrastructure projects, including those in partnership with Chinese companies.

Responding to a question, he mentioned that the launch of Starlink will not impact Bangladesh despite the ongoing trade tensions between the United States and China.

"Chinese technology is currently being used in establishing the country's 4G and 5G network infrastructure and backbone systems."

In addition, several projects are underway under Bangladesh Telecommunications Company Limited (BTCL) and Teletalk with Chinese funding and engineers, he added.

"We want both Chinese and American companies to be able to operate here freely, by respecting our national interests," Taiyeb said. "If a Chinese company like GW wishes to enter the market, it will receive the same policy support."

The state-of-the-art service is expected to boost internet access in remote regions and empower entrepreneurs with high-speed, reliable connectivity.

He also points out that the Starlink service will help in creating 'internet lady' in rural areas because women can start internet business by subscribing this service through borrowing microcredit.

He also mentions that before starting their operations in Bangladesh the company of Starlink took necessary approval from the BIDA and the BTRC by paying due fees.

"Though there is a criticism that the Starlink services are costlier here than in other countries, in fact its tariff in Bangladesh is the cheapest in the region," he told the journalists.​
 

Broadband internet prices cut by Tk 100

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The internet regulator has reduced broadband internet prices at the consumer level by up to 20 percent in a bid to make internet access more affordable across the country.

The Bangladesh Telecommunication Regulatory Commission (BTRC) issued the directive to broadband internet service providers on Tuesday.

Documents show that BTRC submitted the proposal to lower end-user internet tariffs to the telecom ministry for pre-approval on December 3 last year — a necessary step before the commission can approve major decisions.

However, it took around four and a half months to secure approval from both the telecom and finance ministries.

Under the new pricing, a 5 Mbps broadband connection will now cost Tk 400 per month, down from the previously fixed Tk 500 in 2021. The 10 Mbps package has been reduced to Tk 700 from Tk 800, and the 20 Mbps tariff is now Tk 1,100 instead of Tk 1,200.

BTRC Chairman Emdad ul Bari, who assumed the role in September last year, has repeatedly emphasised the need to bring down internet prices. Accordingly, the BTRC began a comprehensive analysis of the entire internet supply ecosystem.

"We have thoroughly analysed the entire internet market ecosystem and identified opportunities to reduce prices at various stages," Bari told The Daily Star in January.

In Bangladesh, internet connectivity begins with international submarine cables and International Terrestrial Cables (ITCs) supplying bandwidth to International Internet Gateways (IIGs) and is distributed to Internet Service Providers (ISPs) through Nationwide Telecommunication Transmission Networks (NTTNs). ISPs deliver internet to consumers.

"So, we have also decreased the prices for IIG," said Bari, previously the director general of the BTRC's systems and services department.

The commission found that internet bandwidth consumption tripled to 6,036 Gbps between September 2021 and September 2024, increasing the transmission costs charged by NTTNs.

With bandwidth prices falling in the international market, the costs for IIGs and ISPs can also be reduced, ultimately enabling end users to access more affordable internet services.

The commission also found that ITC operators, who are also licensed as IIG operators, sell internet to their subsidiaries at significantly lower rates, creating uneven competition.

The BTRC has directed its Engineering and Operations Division to put an end to this malpractice and ensure unified prices.

Subsequently, the BTRC managed to lower the cost of bandwidth purchased by ISPs from IIGs, the wholesale providers of bandwidth, by 15 to 25 percent.

This has paved the way for lower internet prices at the consumer level.

Starting from July 1, 2025, the Bangladesh Telecommunication Regulatory Commission (BTRC) will enforce a new internet tariff applicable to all licensed public and private Internet Service Providers (ISPs) for an initial period of five years.

Unless revised, the tariff will remain in effect with BTRC's approval. The commission may alter it at any time, considering market demand and consumer interest.

ISPs must also follow a compensation policy: if service is disrupted for 5, 10, or 15 consecutive days, customers will pay 50 percent, 25 percent, or 0 percent of the monthly bill, respectively. This aims to ensure accountability and protect consumer rights.​
 

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