[🇧🇩] ICT Industry in Bangladesh

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Nearly half of Bangladeshis remain offline: BBS

Nearly half of the population of Bangladesh is still without internet access, according to the latest official data, a situation that IT professionals describe as disappointing when compared with neighbouring countries.

www.thedailystar.net

Nearly half of Bangladeshis remain offline: BBS

Nearly half of the population of Bangladesh is still without internet access, according to the latest official data, a situation that IT professionals describe as disappointing when compared with neighbouring countries.

Despite more than a decade of rapid expansion in online and smartphone-based services, experts argue that high data costs, driven by heavy taxation, are the primary reason for the poor performance.

By the end of September this year, 48.9 percent of people aged five and above were direct internet users, according to a quarterly report by the state-run Bangladesh Bureau of Statistics (BBS).

In other words, the BBS report on Information and Communication Technology (ICT) usage means 51.1 percent of the population remained offline during the same period.

"The performance is actually worse than that of our neighbouring countries," said AKM Fahim Mashroor, former president of the Bangladesh Association of Software and Information Services (Basis).

At the household level, just over half of homes -- about 56 percent -- had at least one internet user in the July-September period, according to the report released on Wednesday.

The BBS survey covered 61,632 households nationwide and is aimed at informing national ICT policy as well as international platforms such as the International Telecommunication Union and the SDG Tracker.

According to the findings, 50.4 percent of households were online in the July-September quarter, down from 55.1 percent at the end of fiscal year 2024-25.

This means that around half of citizens remain digitally excluded, even as online services increasingly shape access to education, healthcare, finance and government support.

Mashroor described the findings as "extremely disappointing for Bangladesh", adding that the high cost of data is the main barrier. In India, more than 70 percent of the population is online, while in Pakistan, the figure exceeds 60 percent.

"Internet prices in Bangladesh are way higher than in many other countries, largely because of the heavy tax burden," said the former Basis president.

Out of every Tk 100 spent on mobile data, he said that around Tk 50 goes to the government. Charges include a 20 percent supplementary duty, value-added tax (VAT), revenue sharing and spectrum-related costs.

"In total, more than half of the data price is absorbed by taxes and fees. And because data is so expensive, marginalised and low-income people are simply unable to use the internet, which keeps overall usage low."

According to Mashroor, usage will not improve unless smartphone penetration rises and data prices come down.

The survey found that 80.6 percent of people use mobile phones, while 56.5 percent own their own handsets.

Usage among men and women is almost equal, 81 percent for men and 79 percent for women. But handset ownership and internet access show a clear gender gap.

About 63 percent of men own a mobile phone compared with 53 percent of women. Internet use follows a similar pattern, with 51.2 percent of men online compared with 46.3 percent of women.

The BBS report indicates a steady rise in internet use in recent years, even with a slight decline in overall mobile phone ownership.

Internet usage rose from 38.9 percent in 2022 to 48.9 percent this year.

At the household level, however, technology access appears broader.

The survey shows that 99 percent of homes have at least one mobile phone, and 72.4 percent now own a smartphone.

Television is available in 59 percent of households, radio use has fallen to 15 percent, and only 9.1 percent of homes own a computer. Electricity coverage is almost universal, reaching 99 percent of households.

A clear urban-rural divide remains. Smartphone ownership is far higher in towns and cities, where 81 percent of households have at least one device, compared with 69 percent in rural areas.​

 

[Saif]

Lowering data price to widen internet use

The latest survey by the Bangladesh Bureau of Statistics (BBS) shows an impressive rate (98.9 per cent) of penetration of mobile phones at the household level in Bangladesh in the first quarter of the current fiscal year (2025-26). In comparison, the rate of Smartphone use is over 72 per cent. So f

thefinancialexpress.com.bd

Lowering data price to widen internet use

SYED FATTAHUL ALIM
Published :
Dec 21, 2025 23:47
Updated :
Dec 21, 2025 23:47

The latest survey by the Bangladesh Bureau of Statistics (BBS) shows an impressive rate (98.9 per cent) of penetration of mobile phones at the household level in Bangladesh in the first quarter of the current fiscal year (2025-26). In comparison, the rate of Smartphone use is over 72 per cent. So far as the penetration of these digital devices among the population is concerned, we can say that the development is considerable. The ubiquitous presence of mobile phone sets among the people from all walks of life means that owning a communication device like mobile phone is no more a symbol of status as it was the case with the pre-digital-era analog land phones. From that point of view, the modern-day mobile phone service is more egalitarian than the pre-digital era Plain Old Telephone Service (POTS). However, more important than owning a mobile phone set is what percentage of the various services available from a mobile telephone its owner is capable of using. Though mobile phone penetration rate among the households is very high, only 8.0 per cent of them have computer skills. When it comes to full digital literacy, it was just over 6.0 per cent, so far as recent reports go. For instance, among the youths, even those from low-income backgrounds with little or no literacy at all, we see a tendency to possess rather expensive smartphone sets. But what do they do with those smartphone sets? As everyone knows, they use it mainly for idle chat with friends over the social media, or for simply videoing for the right or wrong purpose. So, though the high percentage of smartphones usage among the population may look very impressive from the commercial point of view, that is, rise in the figurer of mobile phone sales, still, it cannot be a measure of how those electronic communication devices are being used as part of increasing digital literacy among the population.

Here, digital literacy is not just about how to operate the devices including some of the software. On the contrary, to be fully digitally literate, the user should be able to search the required information, critically assess its credibility and see if it has any inherent bias towards or against any social segment, race or religion, age group, gender, etc. Also, a digitally literate person should be able to create digital content in the form of text or video and share it via email or social media. But being able to create content and share it through email or social media is not the sole criteria of a (properly) digitally literate person, since the user should also be able to protect data, maintain data privacy and behave responsibly online.

Evidently, such digital knowledge helps the user to find jobs, access online educational/research facilities, make use of various services available on the websites run by the government or private organisations. In sum, to be digitally literate means to be literate or educated in the old sense of the term. In fact, a smartphone in the hand of a modern-day youth is not just a toy for fun, but a digital window to the wide world of knowledge and skills. So, it is important that the owner of the mobile phone has the necessary skill to make optimum use of the device. Now the question is, what percentage of the youths buying the expensive smartphones are using the powerful digital device to enhance their knowledge and skill in various trades to improve their living standards? Unfortunately, the mobile phones, smart or otherwise, are not only being underutilised, they are often being abused. According to a report, in 2024, globally 70 per cent of the online fraud was committed through mobile platforms, while 83 per cent of the phishing sites (a fraudulent website that impersonates legitimate brands, banks or other valuable service providers to steal sensitive personal information/data such as password, credit card numbers, etc.) targeted mobile phone sets. However, there is no such statistics available for Bangladesh. Even so, it can be assumed that the percentage of mobile phones' use for criminal purpose or as phishing sites is considerable. Now with the introduction of AI chatbot like ChatGPT, which can be accessed online from the mobile platforms, the potential for positive as well as negative use of the device has increased exponentially. Whatever the case, Bangladesh cannot remain outside the global tide of the new technologies, their spread online and accessibility through mobile platforms. Against this backdrop, is Bangladesh duly prepared to embrace this new wave of digital technology available online?

The BBS survey findings as referred to in the foregoing hardly provide an encouraging picture in this regard. As the BBS reports for the first quarter of FY26 reveals, 50.4 per cent of the households were internet users. But compared with the internet usage at 55.1 per cent at the end of FY25, i.e, on June 2025, the (internet) usage during July-September period actually declined by 4.7 percentage points. Clearlly, according to this latest BBS survey, about half of the country's population is still digitally excluded. Worse yet, going by the same survey, the coverage of the internet service among the people is decreasing rather than increasing with the passage of time. While the government should look into this anomaly and address it, efforts should be there to increase the internet coverage among the people. In truth, Bangladesh is far behind its next-door neighbour in internet usage where the coverage rate is 70 per cent, while in Pakistan, the coverage is more than 60 per cent. According to some experts on software and information services, Bangladesh's position in comparison is disappointing. Unfortunately, it is the government's wrong policy about internet that is holding back the service's growth in the country. To be precise, here, the highly taxed data has made the internet service pricier than some of its neighbours. Taking the 20 per cent supplementary duty along with VAT, revenue sharing, spectrum-related costs, more than 50 per cent of the data cost is absorbed by the government. In other words, to expand internet service among all segments of the population, especially the low-income ones, the government needs to reduce data price. At the same time, the prices of smartphones have to be lowered so larger volumes of data as well as latest technologies could be made accessible to all segments of the population. That is how the public will be able to draw maximum benefits from the reported high penetration of mobile phones in the country.​

 

[Saif]

Internet access still beyond reach for many worrying

THE latest Bureau of Statistics update puts the number of households with internet connections at 56.2 per cent, which suggests that 43.8 per cent of households are still excluded from internet connectivity. This paints a bleak picture, as the ICT Access and Use Survey 2025–26 considers a...

www.newagebd.net

Internet access still beyond reach for many worrying

THE latest Bureau of Statistics update puts the number of households with internet connections at 56.2 per cent, which suggests that 43.8 per cent of households are still excluded from internet connectivity. This paints a bleak picture, as the ICT Access and Use Survey 2025–26 considers a household to be using the internet only if at least one person in that household uses the internet. Whilst this is worrying in a governance system that is growing more dependent on the use of the internet, figures from previous year-wise surveys further suggest that the growth has been minimal. The Bureau of Statistics says that the number of households with at least one internet user was 55.1 per cent in the 2024–25 financial year, which is a slight improvement. The figure for the 2023–24 financial year was, however, 43.6 per cent. Data from the national statistical office further say that about 48.9 per cent of individuals aged five years and above are direct internet users in the July–September quarter of the ongoing financial year, which means that more than a half of the population is still without internet connectivity.

This has occurred despite rapid growth in the use of the internet and smartphone-based services over the past decade. Whilst this is worrying, as online platforms are increasingly shaping access to education, health care, finance and public services, such a poor situation points to weak digitisation and digitalisation that could hold back inclusiveness of a sort. The scenario is even more worrying in a regional context. In India, for instance, more than 70 per cent of the population is connected to the internet, while in Pakistan the figure exceeds 60 per cent. Stakeholders generally say that internet use has remained low primarily because of the high cost of data. A former Bangladesh Association of Software and Information Services president has said that data costs remain high because of value-added tax, other taxes, revenue sharing and spectrum-related costs, noting that the internet is still treated as a luxury good or service. All this may be true, but it is the end users who suffer. Besides, smartphone penetration in rural areas remains low. The survey also shows that only 9.1 per cent of households own computers, which are often shared among members of the household.

All this points to flaws in the digital policy framework, which should not plague a country where governance is rapidly going digital. Such a situation, if allowed to continue, will deepen the digital divide and create discrimination in society. The government should, therefore, urgently attend to the issues of internet use and access to smartphones and computers at the household level.​