[🇧🇩] ICT Industry in Bangladesh

[🇧🇩] ICT Industry in Bangladesh
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Information technology in Bangladesh

The information technology sector in Bangladesh had its beginnings in nuclear research during the 1960s. Over the next few decades, computer use increased at large Bangladeshi organizations, mostly with IBM mainframe computers. However, the sector only started to get substantial attention during the 1990s. Today the sector is still in a nascent stage, though it is showing potential for advancement. Nonetheless, Bangladesh IT/ITES industry has fared comparatively well by achieving US$1.3 billion export earnings in FY 2020-21 and holding US$1.4 billion equivalent market share in the local market contributing 0.76 per cent to the GDP creating more than 1 million employment opportunities so far amid Covid-19 havoc that suddenly shattered businesses last year. Consequently, riding on the successes of IT/ITES sector-supported export-led industries as well as pro-private sector and conducive policies pursued by Bangladesh Government, the country is now poised to become a Developing Country by 2026, as recommended by the United Nations Committee for Development Policy (UNCDP), besides, Bangladesh now seeks to transform itself into a knowledge-based and 4IR-driven cashless economy, aiming to become a developed country by 2041. The Bangladesh government has formulated a draft 'Made in Bangladesh– ICT Industry Strategy' aimed at turning Bangladesh into an ICT manufacturing hub, enhancing export of local products, attracting foreign investment and creating employment proposing to implement in three Notif-info terms— short term from 2021 to 2023, mid-term from 2021 to 2028 and long term from 2021 to 2031 for implementation of the 65 action plans.

History

The first computer in East Pakistan was an IBM mainframe 1620 series, installed in 1964 at the Dhaka center of the Pakistan Atomic Energy Commission (later the Bangladesh Atomic Energy Commission). Computer use increased in the following years, especially after the independence of Bangladesh in 1971; more-advanced IT equipment began to be set up in different educational, research and financial institutions. In 1979, a computer centre, later renamed Department of Computer Science & Engineering, was established at Bangladesh University of Engineering and Technology (BUET); the centre has been playing a pivotal role in Bangladeshi IT education since its inception. Through the introduction of personal computers, the use of computers witnessed a rapid increase in the late 1980s. In 1985, succeeding several individual initiatives, the first Bengali script in computers was invented, paving the way for more intense computer activities. In 1995, use of the Internet began and locally made software started to be exported.

In 1983, the Ministry of Science and Technology established a National Computer Committee to create the required policies. The committee was also responsible to carry out programs to expand and promote the efficacious use of the sector. In 1988, the committee was replaced by the National Computer Board. In 1990, the ministry reformed the board and reconstituted it as the Bangladesh Computer Council to monitor computer- and IT-related works in the country.

ICT industry

The ICT industry is a relatively new sector in the country's economy. Though it is yet to make tangible contributions in the national economy, it is an important growth industry. The Bangladesh Association of Software and Information Services (BASIS) was established in 1997 as the national trade body for software and IT service industry. Starting with only 17 member companies, by 2009 membership had grown to 326. In a study among Asian countries by Japan International Cooperation Agency in 2007–08, Bangladesh was ranked first in software and IT services competitiveness and third in competencies, after India and China. The World Bank, in a study conducted in 2008, projected triple digit growth for Bangladesh in IT services and software exports. Bangladesh was also listed as one of the top 30 Countries for Offshore Services in 2010–2011 by Gartner. The Internet penetration has also grown to 21.27 percent in 2012, up from 3.2 percent three years prior.

The Information and Communications Technology (ICT) sector of the country has maintained 57.21 percent export growth on an average over the last nine years since 2009. In the fiscal year (FY) 2016–17, Bangladesh ICT sector registered export earnings worth US$0.8 billion from the global market and US$1.54 billion from the domestic market span – thereby making around one percent contribution to the gross domestic product (GDP). The ICT sector has created around three hundred thousand job opportunities so far. ICT exports of the country are also projected to reach US$5 billion by 2025.

As the Internet usage increases, the government expects the IT sector to add 7.28 percent to GDP growth by 2021.
 
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Bangladesh suffered over 50,000 cyberattacks in 10 days during quota protests: State Minister
bdnews24.com
Published :
Jul 30, 2024 20:06
Updated :
Jul 30, 2024 20:06
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Hackers have carried out more than 50,000 cyberattacks in several rounds in the past 10 days to take control of important government websites during the quota reform protests, State Minister for ICT Zunaid Ahmed Palak has said.

The hackers particularly targeted eight government websites to cause damage, but no website was completely hacked and there was no incident of stealing data from any website, he said after an emergency meeting on cyber security at Bangladesh Computer Council in Dhaka on Tuesday.

They used Domain Name System or DNS and diverted users to other pages containing messages from the hackers claiming to hack the website, according to him.

Asked if the cyberattacks increased because of the protests, the state minister said: "Cyberattacks are carried out all the time as the hackers try to hack websites of organisations under national security. They attack banks and financial institutions to steal money.

"But it's true that cyberattacks have increased during the protests."

He also claimed there was no government instruction to slow the internet down after the resumption of services following a total blackout during the protests.

He said the use of virtual private network, or VPN, to bypass security measures that have been in place to block social media has slowed down the internet all over the country.

VPN use has increased by 5,000 percent in this period, Palak said, citing technical people.​
 
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IT firms suffer low productivity amid slow internet
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Although broadband and mobile internet is again available in the country, most software, IT service and business process outsourcing (BPO) companies are experiencing significant productivity losses due to insufficient internet speeds.

The IT firms said they are grappling with speeds far below their operational needs, even though they are willing to pay a premium for better service.

This shortfall is causing a significant decrease in productivity and an uptick in operational costs.

According to industry people, productivity has been lost by about 50 percent since the return of the internet. They said with an initial internet blackout for a few days and the current low speed internet, dissatisfaction among foreign clients is increasing as reliable internet speeds are critical for constant communication.

This instability threatens ongoing contracts and heightens the risk of losing future business as clients demand seamless and uninterrupted connectivity for efficient operations, they said.

"Clients are not happy with such internet speeds," said Zayed Uddin Ahmed, CEO of ASL BPO, which provides back office and live support to clients globally.

"They are constantly asking when everything will be back to normal in our country," he added.

He said his office staff are struggling to complete assigned tasks in due time, which was severely hampering productivity.

Russell T Ahmed, president of the Bangladesh Association of Software and Information Services (BASIS), said the IT firms are facing difficulty in sending and downloading files due to the low speed internet.

In the wake of student protests over reforming the quota system in public jobs and violence centring it, the government shut down mobile internet for over 10 days and broadband for 5 days in July.

The broadband internet service was restored on July 24 and mobile internet service on July 28. However, strict restrictions on social media and filtering mechanisms enforced by the government have led to a slowdown of the internet, according to people involved with the proceedings.

Fahim Mashroor, former president of the BASIS, said irrespective of their focus, be it export or local markets, the companies are being hit hard for the slow internet.

"In today's environment, cloud-based development is paramount, requiring robust bandwidth to function efficiently," he said.

"However, nearly all IT firms are grappling with speeds far below their operational needs, even when we are ready to pay a premium for better service," he added.

"We are afraid that export of software and IT services, which have already been under pressure over the last two years, may fall 20-30 percent this year because of this shutdown and slow bandwidth issue," he added.

"The internet speed is absolutely in no way close to what is required for doing any professional work and our development work and day to day activities are being greatly hampered," said Rashad Kabir, managing director of software company Dream71 Bangladesh.

"Nowadays, we cannot use WhatsApp, an important medium for communication, using mobile internet," he said.

"Even though we could use VPN (virtual private network) or broadband internet, file sharing is not possible and as a result, we are facing embarrassing situations with our foreign clients," Kabir added.

"Above all, there are more than 15 lakh people who use Facebook for their e-commerce business," he said.

The daily income of these people is now being seriously hampered because of the shutdown of Facebook and slow internet connection, added Kabir, also a former director of the BASIS.​
 
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Countrywide Hi-Tech Parks to be named district-wise
BSS Dhaka
Published: 28 Aug 2024, 18: 36

1724892270412.webp

Nahid Islam BSS

Countrywide Hi-Tech parks, software technology parks and IT training and incubation centres will be named after the district concerned.

Posts, telecommunications and information technology Adviser and president of the executive committee of Bangladesh hi-tech park authority Md Nahid Islam today took the decision at the 32rd meeting of Bangladesh Hi-Tech Park Authority at ICT Tower in city's Agargaon, said a ministry press release.

The adviser said that there are many complaints regarding the allotment and cancellation of Hi-Tech Park land and so, it is necessary to review whether there was any irregularity or corruption in the process.

"We didn't get the expected results as per the objective of establishing the nationwide Hi-Tech parks," he said, stressing the need for further review to assess the lacking - whether it was political reason or corruption or inefficiency responsible for not getting the desired outcomes.

He added, "Identifying these issues will make it easier to work ahead."

Nahid Islam stressed the need to study more about how foreign countries are working and how Bangladesh can advance the work within capacity.

Besides, the adviser suggested doing practical work without having too high expectations.

In the meeting, a proposal was placed to name the dormitories of Hi-Tech Parks after Shaheed Mugdha, Abu Sayeed and some other martyrs who were killed during the anti-discrimination student movement.

However, the Posts, Telecommunications and Information Technology Advisor didn't agree to it and said there is no need to hurry like the Awami League government, rather the memories of the martyrs have to be preserved in such a way that they last forever.

The meeting also decided to exempt the Property Management Company (PMC) of Sheikh Hasina Software Technology Park located in Jessore district and appoint a new PMC in a short time through open tender process.

It also discussed about the payment of rent arrears of the tenants in Karwan Bazar's Janata Tower and whether the tower could be renovated by keeping them.

The meeting also discussed how to help those who will invest in the hi-tech park to get loans.​
 
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Countrywide Hi-Tech Parks to be named district-wise
BSS Dhaka
Published: 28 Aug 2024, 18: 36

View attachment 7921
Nahid Islam BSS

Countrywide Hi-Tech parks, software technology parks and IT training and incubation centres will be named after the district concerned.

Posts, telecommunications and information technology Adviser and president of the executive committee of Bangladesh hi-tech park authority Md Nahid Islam today took the decision at the 32rd meeting of Bangladesh Hi-Tech Park Authority at ICT Tower in city's Agargaon, said a ministry press release.

The adviser said that there are many complaints regarding the allotment and cancellation of Hi-Tech Park land and so, it is necessary to review whether there was any irregularity or corruption in the process.

"We didn't get the expected results as per the objective of establishing the nationwide Hi-Tech parks," he said, stressing the need for further review to assess the lacking - whether it was political reason or corruption or inefficiency responsible for not getting the desired outcomes.

He added, "Identifying these issues will make it easier to work ahead."

Nahid Islam stressed the need to study more about how foreign countries are working and how Bangladesh can advance the work within capacity.

Besides, the adviser suggested doing practical work without having too high expectations.

In the meeting, a proposal was placed to name the dormitories of Hi-Tech Parks after Shaheed Mugdha, Abu Sayeed and some other martyrs who were killed during the anti-discrimination student movement.

However, the Posts, Telecommunications and Information Technology Advisor didn't agree to it and said there is no need to hurry like the Awami League government, rather the memories of the martyrs have to be preserved in such a way that they last forever.

The meeting also decided to exempt the Property Management Company (PMC) of Sheikh Hasina Software Technology Park located in Jessore district and appoint a new PMC in a short time through open tender process.

It also discussed about the payment of rent arrears of the tenants in Karwan Bazar's Janata Tower and whether the tower could be renovated by keeping them.

The meeting also discussed how to help those who will invest in the hi-tech park to get loans.​

Man - I am proud of these Gen. Z-ers. They are truly wise beyond their 25 or so years.

Future of Bangladesh looks to be in good hands so far.
 
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Man - I am proud of these Gen. Z-ers. They are truly wise beyond their 25 or so years.

Future of Bangladesh looks to be in good hands so far.

They are patriots. Nobody can buy them to harm our national interest. More power to Gen. Z-ers.
 
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