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[🇧🇩] ICT Industry in Bangladesh
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Information technology in Bangladesh

The information technology sector in Bangladesh had its beginnings in nuclear research during the 1960s. Over the next few decades, computer use increased at large Bangladeshi organizations, mostly with IBM mainframe computers. However, the sector only started to get substantial attention during the 1990s. Today the sector is still in a nascent stage, though it is showing potential for advancement. Nonetheless, Bangladesh IT/ITES industry has fared comparatively well by achieving US$1.3 billion export earnings in FY 2020-21 and holding US$1.4 billion equivalent market share in the local market contributing 0.76 per cent to the GDP creating more than 1 million employment opportunities so far amid Covid-19 havoc that suddenly shattered businesses last year. Consequently, riding on the successes of IT/ITES sector-supported export-led industries as well as pro-private sector and conducive policies pursued by Bangladesh Government, the country is now poised to become a Developing Country by 2026, as recommended by the United Nations Committee for Development Policy (UNCDP), besides, Bangladesh now seeks to transform itself into a knowledge-based and 4IR-driven cashless economy, aiming to become a developed country by 2041. The Bangladesh government has formulated a draft 'Made in Bangladesh– ICT Industry Strategy' aimed at turning Bangladesh into an ICT manufacturing hub, enhancing export of local products, attracting foreign investment and creating employment proposing to implement in three Notif-info terms— short term from 2021 to 2023, mid-term from 2021 to 2028 and long term from 2021 to 2031 for implementation of the 65 action plans.

History

The first computer in East Pakistan was an IBM mainframe 1620 series, installed in 1964 at the Dhaka center of the Pakistan Atomic Energy Commission (later the Bangladesh Atomic Energy Commission). Computer use increased in the following years, especially after the independence of Bangladesh in 1971; more-advanced IT equipment began to be set up in different educational, research and financial institutions. In 1979, a computer centre, later renamed Department of Computer Science & Engineering, was established at Bangladesh University of Engineering and Technology (BUET); the centre has been playing a pivotal role in Bangladeshi IT education since its inception. Through the introduction of personal computers, the use of computers witnessed a rapid increase in the late 1980s. In 1985, succeeding several individual initiatives, the first Bengali script in computers was invented, paving the way for more intense computer activities. In 1995, use of the Internet began and locally made software started to be exported.

In 1983, the Ministry of Science and Technology established a National Computer Committee to create the required policies. The committee was also responsible to carry out programs to expand and promote the efficacious use of the sector. In 1988, the committee was replaced by the National Computer Board. In 1990, the ministry reformed the board and reconstituted it as the Bangladesh Computer Council to monitor computer- and IT-related works in the country.

ICT industry

The ICT industry is a relatively new sector in the country's economy. Though it is yet to make tangible contributions in the national economy, it is an important growth industry. The Bangladesh Association of Software and Information Services (BASIS) was established in 1997 as the national trade body for software and IT service industry. Starting with only 17 member companies, by 2009 membership had grown to 326. In a study among Asian countries by Japan International Cooperation Agency in 2007–08, Bangladesh was ranked first in software and IT services competitiveness and third in competencies, after India and China. The World Bank, in a study conducted in 2008, projected triple digit growth for Bangladesh in IT services and software exports. Bangladesh was also listed as one of the top 30 Countries for Offshore Services in 2010–2011 by Gartner. The Internet penetration has also grown to 21.27 percent in 2012, up from 3.2 percent three years prior.

The Information and Communications Technology (ICT) sector of the country has maintained 57.21 percent export growth on an average over the last nine years since 2009. In the fiscal year (FY) 2016–17, Bangladesh ICT sector registered export earnings worth US$0.8 billion from the global market and US$1.54 billion from the domestic market span – thereby making around one percent contribution to the gross domestic product (GDP). The ICT sector has created around three hundred thousand job opportunities so far. ICT exports of the country are also projected to reach US$5 billion by 2025.

As the Internet usage increases, the government expects the IT sector to add 7.28 percent to GDP growth by 2021.
 
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satellite-based internet

Starlink applies for BTRC licence


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Starlink has applied to the Bangladesh Telecommunication Regulatory Commission (BTRC) for a licence to operate in the country as both Elon Musk's company and the Bangladesh government look to facilitate the faster entry of satellite-based internet services.

"They already applied last week," Maj Gen Md Emdad Ul Bari, chairman of the BTRC, told The Daily Star yesterday, adding that due process would be followed in awarding the licence.

Earlier, on March 29, the US-based satellite internet service provider received approval from the Bangladesh Investment Development Authority (BIDA) to begin operations in the country.

The final hurdle for Starlink will be securing regulatory approval from the BTRC, the country's internet regulator.

If approved, Starlink will become the first company to receive a licence under the Non-Geostationary Orbit (NGSO) guidelines introduced on March 25.

According to the policy, the application and processing fee has been set at Tk 5 lakh, with a licence acquisition fee of $10,000 and an annual fee of $30,000.

Additionally, an annual station/terminal fee of $1 per terminal will be charged. However, no charges will apply for terminals used exclusively to provide IoT services.

Licensees will receive a 25 percent reduction in application, processing, acquisition, and annual licence fees if they connect their gateway through the government-owned International Internet Gateway (IIG) for bandwidth or form a partnership or joint venture with a Bangladeshi satellite company.

There will be no revenue-sharing obligation for the first two years. However, licensees will be required to share 3 percent of gross revenue from the third to the fifth year, and 5.5 percent from the sixth year onward.

In addition to the NGSO licence, companies like Starlink must also obtain a separate Radio Communications Apparatus Licence for non-geostationary orbit satellite services to access the necessary spectrum to launch their services.

In March, Chief Adviser Muhammad Yunus directed the authorities to ensure Starlink's commercial launch within 90 days.

BTRC Chairman Bari said that around half a dozen global satellite providers have expressed interest in offering satellite services in Bangladesh. However, so far, only Starlink has formally applied.

Starlink has been trying to enter the Bangladeshi market since 2021.

In April last year, BTRC approved the formation of a committee comprising officials from various divisions to draft guidelines for satellite-based internet services. The draft was completed in October 2024.

In the final guideline, satellite service providers were instructed to route internet traffic through local gateways and connect to an IIG for data transmission.

This provision allows the government to legally or technically suspend internet access if necessary.

However, the government is now taking steps to prevent internet shutdowns in the future.

Faiz Ahmad Taiyeb, special assistant to the chief adviser with executive authority to the Ministry of Posts, Telecommunications and IT, said the interim government does not intend to shut down the internet even for a moment and is working to prevent such shutdowns in the future.

Speaking at a seminar during a four-day investment summit in Dhaka, he outlined four steps the government is taking: recognising the internet as a citizen's right in the upcoming Cyber Security Ordinance, cancelling the standard operating procedure that allowed the ministry to initiate shutdowns, excluding shutdown provisions from NGSO licence guidelines, and amending telecom laws to eliminate the scope for future internet shutdowns.

Mustafa Mahmud Hussain, a telecom policy analyst, said Starlink's entry into Bangladesh marks a major step toward next-generation connectivity.

"However, pricing will be a critical factor for success in a market where local broadband is relatively affordable. To gain traction, Starlink must offer competitive rates."

Additionally, Bangladesh's weather conditions – frequent cloud cover and long monsoon seasons with heavy rainfall – demand consistent Quality of Service and Quality of Experience. The network must ensure strong performance and reliability, especially during the rainy months, to meet user expectations and sustain adoption, he added.​
 
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Policies allowing internet shutdowns to be abolished: Faiz Taiyeb
Published :
Apr 19, 2025 17:07
Updated :
Apr 19, 2025 20:23

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Chief Adviser's Special Assistant Faiz Ahmed Taiyeb, who is also the acting head of the Posts and Telecommunications Division, on Saturday said all policies allowing internet shutdowns will be abolished, as past shutdowns have harmed freelancers and deterred investment in the country.

"We need to demonstrate to the world that the internet will no longer be shut down. It is a responsibility to assure investors," he said while speaking at a roundtable titled 'Internet Services: Challenges, Opportunities, and the Way Forward'.

Telecom and Technology Reporters Network Bangladesh (TRNB) organised the event at the BTRC Auditorium in Agargaon, Dhaka.

He said internet services in Bangladesh remain among the most expensive in the world, despite their comparatively poor quality.

"We still lack dedicated internet infrastructure for education, healthcare, and disaster management.

Therefore, we cannot yet consider ourselves aligned with global standards. Our first step is to change the network topology," Taiyeb said.

The special assistant further announced plans to revoke multiple licenses, limiting the number of licensees. Operators will be given time to meet the required conditions, failing which fines will be imposed, Taiyeb added.

Highlighting consumer dissatisfaction, Internet Service Providers Association of Bangladesh (ISPAB) President Imdadul Haque said users are frustrated due to frequent call drops and high internet prices.

To address this, he said, ISPs are providing internet nationwide for Tk 500 at a minimum speed of 5 Mbps, which will soon double to 10 Mbps, with plans to further increase it to 20 Mbps.

To ensure affordability, ISPAB proposed introducing active sharing, extending licence tenure to 10 years, enhancing IIG and NTTN capacity, allowing access to government infrastructure, and exempting profit-sharing for five years.

Welcoming the ISPs' efforts to reduce prices, the chief adviser's special assistant said, "If you can provide 10 Mbps at the same price, you can offer 20 Mbps too. You must monitor this yourselves."

Faiz acknowledged that Bangladesh lags behind in global rankings on internet affordability and e-governance. To address this, the new network topology will be structured into three layers. Rather than limiting the number of licences, performance-based KPIs will be introduced, and deregulation will begin in June, he mentioned.

He also emphasised the need to eliminate political influence in the telecom business and boost digital services, saying, "All barriers to these services will be removed, and active sharing will be facilitated."

"All telecom fibre networks in metro areas must be fully underground within three years," he said, adding that Bangladesh aims to rank within the top 30 globally on all relevant indices within the next two years.

Taiyeb warned that attempts to manipulate policy updates through vested interests "will ultimately lead to their own downfall."

Addressing the issue of Dense Wavelength Division Multiplexing (DWDM), he clarified that Bangladesh is not regressing. "We want to send a message-do business, but don't seek favours from politicians or influencers. We want Voice over WiFi to launch quickly and bring connectivity indoors to ensure quality."

He also stressed the need for telecom-grade fibre networks, saying, "Overhead fibre cannot be considered telecom-grade. All fibre must go underground."

The keynote presentation at the roundtable was delivered by TRNB Organising Secretary Al-Amin Dewan.

TRNB President Samir Kumar Dey presided over the event, while General Secretary Masuduzzaman Robin delivered the welcome address, according to UNB.​
 
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Base broadband internet speed to double
ISPAB president says

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Instead of 5Mbps, internet subscribers across the country will receive 10 Mbps speed for Tk 500, the Internet Service Providers Association of Bangladesh (ISPAB) announced.

"Now, customers will get 10 Mbps speed instead of the previous 5 Mbps under the Tk 500 package," ISPAB President Emdadul Haque said.

He made the remarks at a roundtable discussion, titled "Challenges, Opportunities, and Way Forward for Internet Services", organised by Telecom and Technology Reporters' Network at the Bangladesh Telecommunication Regulatory Commission (BTRC) headquarters in Agargaon.

The announcement comes under the purview of the "One Country, One Rate" policy introduced by the BTRC in June 2021.

The policy mandated uniform pricing nationwide and included three packages: Tk 500 for 5 Mbps, Tk 800 for 10 Mbps, and Tk 1,200 for 20 Mbps.

With the amendment, the entry-level package will now provide double the speed for the same price.

In December last year, the BTRC proposed reducing broadband internet prices by up to 20 percent. However, the ISPAB disagreed with the proposal.

"Customers want quality of service; price doesn't matter here. That's why we have doubled the internet speed," Haque said.

At the event, Faiz Ahmad Taiyeb, special assistant to the chief adviser with executive authority over the Ministry of Posts, Telecommunications, and ICT, warned against attempts to influence policymaking with money.

He said businessmen should do business. "Don't go to political leaders or policymakers with bags of money. It's not sustainable."

Taiyeb said the malpractices that shaped past telecom policies must end, adding that influencing decisions with money would only harm businesses and the industry.

He revealed that several telecom licences would be scrapped as part of upcoming reforms, but existing businesses will have the opportunity to continue under stricter performance-based milestones and key performance indicators.

He also said a new telecom act is on the way.

He also highlighted the need for continuous monitoring of internet service quality, especially after ISPs recently announced a minimum speed of 10 Mbps.

"Some claim Bangladesh offers the cheapest internet in the region, but in terms of quality, it's among the worst. So, it's actually overpriced," he remarked.

Additionally, Taiyeb said investors must be assured that internet shutdowns are a thing of the past, adding that Bangladesh aims to be among the top 30 countries in global digital indices within two years.

BTRC Chairman Major General (Retd) Md Emdad Ul Bari echoed those sentiments.

He criticised the manipulation of the International Long Distance Telecommunications Services (ILDTS) policy, which was originally designed for accountability, network separation, and to curb illegal VoIP operations.

"In 2010, political interference overturned the policy framework, leading to unnecessary and politically motivated licensing," he said.

ISPs could have become a strong solution for SMEs, but political influence over ISP licensing requiring ISPAB membership hampered progress, he said.

He added that small businesses may no longer need licences but will instead undergo a registration process to open up the market further.​
 
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SpaceX technical launch in Bangladesh by May: SpaceX vice president
BSS Doha, Qatar
Published: 23 Apr 2025, 21: 25

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SpaceX vice-president for Global Engagement Lauren Dreyer, met with Chief Adviser Professor Muhammad Yunus on the sidelines of the Earthna Summit in Doha on Wednesday Facebook

Lauren Dreyer, Vice-President for Global Engagement at SpaceX, met Bangladesh's Chief Adviser Professor Muhammad Yunus on the sidelines of the Earthna Summit in Doha today.

Their discussion centred on the final stages of the collaboration that is set to bring SpaceX satellite services to Bangladesh, Chief Adviser's Deputy Press Secretary Apurba Jahangir said.

Dreyer, who has worked alongside Elon Musk for the past two decades, conveyed optimism about the partnership's progress.

"We're very close to the finish line. I've asked my team to be fully ready for a technical launch by May," she said.

During the meeting, Chief Adviser Prof Yunus expressed national excitement about the development.

"It's big news in Bangladesh. People are counting down the days," he told Dreyer. "And when the time comes, it has to be a big celebration."

This collaboration is expected to start with a technical rollout before moving to full deployment, pending resolution of a few final issues.

PayPal which was also founded by Elon Musk is also being explored to support digital transactions related to SpaceX's operations in Bangladesh.

"From the outset, this has been one of the most streamlined and well-organised initiatives we've been part of," said Lauren Dreyer to Prof Yunus.

Senior officials, including foreign adviser Md Touhid Hossain, National Security Adviser Khalilur Rahman and Principal Coordinator on SDG Affairs Lamiya Morshed were present at the meeting.​
 
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BTRC approves licence for Starlink
Sends proposal to telecom ministry for final nod

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“We’re very close to the finish line. I’ve asked my team to be fully ready for a technical launch by May,” Lauren Dreyer, Vice President for Global Engagement at SpaceX said. Image: Mariia Shalabaieva/ Unsplash.

Bangladesh's internet regulator has given the green light for Starlink to obtain a satellite internet licence, sending a letter to the telecom ministry last week for final approval.

As per telecom law, it is mandatory for the Bangladesh Telecommunication Regulatory Commission (BTRC) to obtain pre-approval from the ministry before taking key decisions, including granting licences.

"We already sent a letter to the ministry for pre-approval last week," said BTRC Chairman Md Emdad ul Bari.

"Once it is granted, we will issue the licence upon payment of the required fees," he told The Daily Star yesterday.

According to the document, Starlink Services Bangladesh Ltd applied for the licence on April 7 under the regulatory framework titled "Guidelines for Non-Geostationary Orbit (NGSO) Satellite Services Operators in Bangladesh" issued by the BTRC.

The company's registration states that its local office is in a building in Karwan Bazar, Dhaka.

After receiving the application from Starlink, the BTRC formed a seven-member committee to evaluate it. The committee found all the documents authentic and proper, and recommended Starlink for the licence.

This is the swiftest recommendation from the BTRC for any such licence, according to an official of the regulator

Later, a two-member committee of the BTRC also visited Starlink's Bangladesh office and recommended in favour of granting the licence.

This is the swiftest recommendation from the BTRC for any such licence, according to a BTRC official.

The development comes as Chief Adviser Muhammad Yunus in March this year directed the authorities to ensure Starlink's commercial launch within 90 days.

Starlink has been trying to enter the Bangladesh market since 2021.

In April last year, the BTRC approved the formation of a committee comprising officials from various divisions to draft guidelines for satellite-based internet services.

The draft was prepared in October 2024, and the final guideline was issued in late March this year.

Earlier, on March 29, the US-based satellite internet service provider received approval from the Bangladesh Investment Development Authority to begin operations in the country.

Now, the final hurdle for Starlink will be securing regulatory approval from the telecom ministry before launching its services commercially.

Globally, Starlink, operated by Elon Musk's SpaceX, is a major player in the satellite internet industry, which has become increasingly competitive.

Companies like Amazon's Project Kuiper, OneWeb, and Telesat are also deploying constellations of low-earth-orbit satellites to offer high-speed broadband, especially in remote and underserved areas.

Starlink currently operates over 6,000 satellites and serves more than three million users worldwide. The service is seen as a potential game-changer in regions where traditional fibre-optic or mobile broadband is either unavailable or unreliable.

The pricing for Starlink services varies greatly across markets.

In the US, a basic residential connection typically costs around $120 per month, while in some developing countries, including parts of Africa, Starlink has introduced subsidised rates as low as $30-$40 per month to make the service affordable.

However, the initial equipment cost, which includes the satellite dish and router, often remains a major barrier, with prices ranging between $200 and $500 depending on local subsidies and taxes.

Industry insiders believe Starlink's success will largely depend on its final pricing strategy and government regulatory conditions.

If approved by the telecom ministry, Starlink could begin offering services in Bangladesh within a few months, marking a significant milestone in the country's digital connectivity ambitions.​
 
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